Answers to Common Home Service Questions

General Questions

  • Are You Licensed, Bonded, and Insured?

    Yes. Al & Robin Torres Home Services is fully licensed, bonded, and insured for your protection and peace of mind. License numbers: 990505 and 441497.

  • How Long Have You Been in Business?

    Our family-owned company has proudly served homeowners since 1949, specializing in plumbing, HVAC, drain cleaning, and electrical services.

  • Do You Offer Emergency Services?

    Yes. We are available 24 hours a day for emergency plumbing, heating, air conditioning, drain cleaning, and electrical services.

  • What Areas Do You Serve?

    We proudly serve Glendale, CA, and surrounding Southern California communities.

  • What Forms of Payment Do You Accept?

    We accept cash, check, Visa, Mastercard, and Discover.

  • Do You Offer Financing?

    Yes. Financing options are available for qualified customers.

Plumbing FAQs

  • Do You Repair Water Heaters?

    Yes. We repair, replace, and install gas, electric, tankless, and boiler water heaters.

  • What Are Signs of a Hidden Plumbing Leak?

    Common signs include increased water bills, low water pressure, damp walls, mold growth, or unexplained water stains.

  • Can You Work on Older Plumbing Systems?

    Absolutely. Older homes are one of our specialties, and we have extensive experience with aging plumbing systems and repiping projects.

  • Do You Install Water Filtration Systems?

    Yes. We install and service whole-house water filtration systems and reverse osmosis systems.

Drain Cleaning FAQs

  • When Should I Schedule Professional Drain Cleaning?

    You should schedule service if you notice slow drains, recurring clogs, foul odors, gurgling sounds, or water backups.

  • What Is Hydro Jetting?

    Hydro jetting is a professional drain cleaning method that uses high-pressure water to remove grease, debris, and buildup from pipes.

  • Do You Offer Sewer Camera Inspections?

    Yes. We provide sewer and drain line video inspections to accurately locate and diagnose underground plumbing issues.

  • What Is Trenchless Sewer Repair?

    Trenchless sewer repair is a less invasive method of repairing sewer lines with minimal digging and disruption to your property.

Heating and Air Conditioning FAQs

  • Do You Service All HVAC Brands?

    Yes. Our technicians service and repair all makes and models of heating and air conditioning systems.

  • How Often Should HVAC Systems Be Maintained?

    We recommend annual maintenance for both heating and air conditioning systems to help improve efficiency and reduce breakdown risks.

  • What Are the Benefits of a Mini-Split System?

    Mini-split systems provide efficient cooling and heating for specific rooms or areas without requiring ductwork.

  • Can You Replace Old Heating Systems?

    Yes. We provide heating system upgrades and replacements, including high-efficiency furnaces and heat pumps.

  • Do You Offer Indoor Air Quality Solutions?

    Yes. We offer air filtration systems, air scrubbers, duct inspections, and thermostat upgrades to help improve indoor comfort and air quality.

Electrical FAQs

  • When Should I Upgrade My Electrical Panel?

    You may need a panel upgrade if breakers frequently trip, lights flicker, or your home has outdated electrical equipment.

  • Do You Install EV Charging Stations?

    Yes. We install electric vehicle charging stations for residential homes.

  • Can You Upgrade Knob-and-Tube Wiring?

    Yes. We specialize in electrical upgrades for older homes, including knob-and-tube wiring replacement.

  • Do You Install Outdoor Lighting?

    Yes. We install patio lighting, landscape lighting, walkway lighting, and other outdoor lighting solutions.

  • What Is a GFCI Outlet?

    A GFCI outlet helps protect against electrical shock by automatically shutting off power when moisture or electrical imbalance is detected.

Scheduling and Service FAQs

  • How Can I Schedule an Appointment?

    You can schedule an appointment by calling 818-242-6636 or contacting our team through the Contact Us page.

  • Do You Offer Free Estimates?

    Availability of estimates may vary depending on the service. Contact our team directly for more information.

  • What Makes Your Company Different?

    We are a family-owned company with over 75 years of experience specializing in older homes, offering plumbing, HVAC, drain cleaning, and electrical services all under one roof.

Have questions about our services? Call 818-242-6636.